Amazon Punchout: On Amazon.com my order information shows: "ORDER PLACED" and "Pending Approval. This order needs to be approved in your purchasing system."

Finding your order "stuck," pending, or potentially lost? This article may help identify one reason for this along with a recommendation for how to troubleshoot the problem.

Either the order is in a draft cart or requisition status in Workday and needs to be processed by the shopper, or the order was "lost" between the Amazon system and Workday and needs to be re-entered.