Amazon Punchout: Who can I contact for assistance with Amazon Punchout?

Summary

Need more help with Amazon Punchout? Please review this article for more information on support options that are available to Workday users.

Body

Amazon Punchout users at ACC have several different options for obtaining support with Amazon Punchout.

General Amazon Assistance

Contact Amazon Business Customer Support at 866-486-2360 or click HERE for live chat.

Assistance with Purchasing Access

All current employees with access to Workday also have access to Amazon punchout so long as they maintain a P2P Business Partner assignment to one or more cost centers. For P2P Business Partner access requests please complete a TDX ticket here.

For all other Amazon Punchout Inquiries

If an Amazon Business customer support representative advises that an account change may need to be made by an account administrator, or for any other issues not related to P2P Business Partner access ,please contact Procurement to Pay at 512-223-1300, p2p@austincc.edu, or visit the Procure to Pay (P2P) website.

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Details

Article ID: 20147
Created
Mon 11/24/25 4:01 PM
Modified
Thu 2/5/26 12:59 PM