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Enabling Zoom Captions
To use closed captioning on Zoom, you must first enable it.
To do so, login to the web portal, and click on Settings on the left side panel.

Pictured: A Zoom screen shot highlighting the Settings selector within the left side panel of the Zoom User Interface.
Next, navigate to In Meeting (Advanced) and scroll down until you find Closed Captioning. Click the slider to enable it. To allow participants to save closed captions, enable Save Captions right below.

Pictured: A Zoom screen shot highlighting the In Meeting (Advanced) selector, with the options for Closed Captioning and Saved Captions enabled.
Closed Captioning Options
With closed captioning enabled, you have three options to supply the captioning after selecting the Closed Caption at the bottom.

Pictured: A Zoom screen shot of a Zoom meeting, with the Closed Caption selector highlighted in the bottom right corner.

Pictured: A Zoom screen shot of the Closed Captions setting, displaying the Assign Someone to Type setting and the 3rd Party CC Service settings.

Pictured: A Zoom screen shot of the Closed Captions setting, displaying the 3rd Party CC Service setting with a blank text box within the pop up screen.
Zoom Closed Caption Options
- Assign a participant to type: this option will allow you to select the participant who will type. Make sure to assign the participant before entering a breakout room.
- I will type: you will type the captions yourself.
- Copy the API token: this option will allow you to use 3rd party CC service.
To learn more, click Zoom documentation to read the article.
Note: This link directs you to a vendor-managed resource outside of the ACC TDX Knowledge Base that is not managed by our department. While ACC Educational Technology Support periodically reviews external links for relevance and accuracy, we cannot guarantee the availability, accuracy, or ongoing support of vendor-managed content.
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