Unable to See Courses to Select Course Materials in Adoption & Insights Portal

Summary

This article addresses missing course sections in the Barnes & Noble Adoption & Insights Portal, explaining the overnight roster sync delay and how to escalate unresolved issues to the bookstore.

Body

Issue

If you log into the Barnes & Noble Adoption & Insights Portal, and you do not see the correct courses or are missing sections of a course that you are assigned:

 

Solution

The Adoption & Insights Portal does not update in real-time. Once an instructor is assigned to a course section in Colleague, the Adoption & Insights Portal will update overnight, reflecting the correct information the next day.

If, after waiting 24 hours, you still do not see the correct courses, please submit a ticket to the Barnes and Noble College bookstore contact portal.

 

Contact Support

This article was created and is maintained by the Office of Academic Technology.
If you have found an error in this article or need assistance incorporating this article in your course, please contact an Educational Technologist.

Details

Details

Article ID: 20326
Created
Fri 7/24/26 3:18 PM
Modified
Thu 10/22/26 4:33 PM