Summary
This article outlines how to send and manage messages from global navigation or within a course, deliver email copies, and track conversation threads in Blackboard Ultra.
Body
Key Features
- Send to All course members, All instructors, All students, or individuals in the course.
- Access messages from both the main navigation and inside each course.
- Stay notified with clear unread message indicators.
![Panel Header & Notice: Displays panel title "New Message" with a purple close (X) button in the top left. Features a blue informational banner: "When sending an email message, your email address will be visible to recipients replying to your message." Recipient Selection Dropdown (To: Field): Active input field labeled "Enter a course member or group". Expanded options menu lists: "All course members" "All instructors" "All students" "[Instructor Name]" (labeled Instructor) "[Student Name]" (labeled Student) Message Editor & Action Controls: Central placeholder area displays "Start a new message" and "Select or enter a recipient to begin." Rich text editor located at the bottom of the panel with placeholder text "Type a message". Inactive "Send" button positioned in the bottom-right corner.](https://acchelp.austincc.edu/TDPortal/Images/Viewer?fileName=b79833db-dff7-418a-a768-1840346d2729.png&beidInt=78)
Sending Messages: Step-by-Step
From the Blackboard Ultra landing page

- Select Messages from the left-hand menu.
- Choose a course and click the New Message icon.
- Type recipient names and select from the suggested list.
- Write your message (there is no subject line, so start with the most important information).
- (Optional) Send an email copy to recipients to increase the chance students will see it.
From Inside a Course

- Open your course and select Messages.
- Click New Message to create and send a message.
Tip: You can message students directly from an assignment’s Student Activity page, for example if a student submits work late.
Managing Messages
- Unread messages appear first and are marked with a red circle.
- Threaded conversations group all responses together for easy tracking.
- Delete messages if needed, but note that you cannot delete individual responses.
- Add participants to a conversation unless it was sent to the entire class.
Contact Support
This article was created and is maintained by the Office of Academic Technology.
If you have found an error in this article or need assistance incorporating this article in your course, please contact an Educational Technologist.