Sassafras/TDX ITAM Client

### Summary

TDX iTAM uses a background client called KeyAccess on ACC-owned computers to support IT asset management. The client operates silently and is not visible to end users. No action is required from the user.

• Sassafras/TDX iTAM is an IT management system used by ACC to help maintain and manage college-owned computers and software.
• A small background component called KeyAccess is installed on ACC-owned computers as part of this service.

• No, KeyAccess runs in the background and does not provide a user-facing application or interface. You should not see a KeyAccess window, icon, or notification during normal use of your computer.
• No action is required from you, and KeyAccess is designed to operate without interrupting your normal computer usage.

• No. KeyAccess is managed by ACC IT and does not require any action from the end user.
   

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