Webex Contact Center - Open a Service Request

Summary

Steps for opening a Contact Center Service Request

Body

Open a Service Request for Webex Contact Center Steps:

  1. Navigate to https://acchelp.austincc.edu/
  2. Select the button "I Need Something"Uploaded Image (Thumbnail)
  3. Scroll to "IT Professional Services" and open the link
  4. Scroll to "Contact Center Management" and open the link
    1. This page contains
      1. Resources for the Contact Center personnel
      2. Link to the Contact Center Management Form
  5. Select the "Submit Request" button Uploaded Image (Thumbnail)
  6.  Complete the form.

Details

Details

Article ID: 20446
Created
Fri 8/21/26 5:02 PM
Modified
Fri 8/21/26 5:06 PM

Related Services / Offerings

Related Services / Offerings (2)

Contact Center Management
Browser-based application/user-interface for Webex Contact Center (Supervisor-level interface is Supervisor Desktop).
Webex
Webex is a unified communications and collaboration platform from Cisco that provides a single, secure application for teams to message, call, and meet.