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Using TDX Hardware Requests and Endpoint Asset Management
This guide outlines how Campus Desktop Support Technicians use TeamDynamix (TDX) Hardware Requests and Endpoint Asset Management to manage device deployments. It details the task-driven ticketing workflow, step-by-step instructions for looking up asset details, view-only application permissions, and initial troubleshooting steps for missing assets or agent issues.
Disposal of Computing Devices from ACC Lost and Found
This procedure outlines the steps to verify ownership, segregate, and coordinate the destruction of non-ACC computing devices recovered from Lost and Found through Asset Management and Materials Management.