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First time setup for Okta Multifactor authentication(MFA)
These instructions shows setup for Okta Multifactor authentications using Okta Verify and/or Google Authenticator
Okta Recovery Email
MFA Troubleshooting: SMS & Phone Guide
For MFA related tickets and calls, there are a number of items that can be checked before escalating a ticket to IT - Desktop Support. This article outlines some of the basic troubleshooting steps that ITSD should check before this escalation.
How to Update Your Secondary Email Address in Okta
This article explains how to sign in to your Okta account and update your Secondary Email Address, which is used for password recovery and security notifications.
Microsoft 365 and Okta Login Behavior for Employees With Both Staff and Student Accounts
A single browser session can be signed into only one Okta account at a time.