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This article explains how to submit requests for new or replacement hardware and peripherals through the ACC IT Portal or TeamDynamix (TDX). It guides users through accessing the service catalog, completing the request form with detailed information, and submitting any required documentation.
This article explains how to request quotes and purchase computers or peripherals. Departments submit a Hardware Service Request for quotes, then complete approvals and submit a Workday Requisition.
This article explains when IT replaces computers and peripherals and how replacement requests are managed. Computers are replaced at five years or through break/fix and must be returned to IT, with surplusing requiring IT approval. Routine peripheral replacements for staff are not provided, while classrooms and labs are supported for wear and tear. Departments may request peripheral replacements using their own funds through a hardware service request.