- Knowledge Base
- Computer, Device, and Printing Support
This article explains when IT replaces computers and peripherals and how replacement requests are managed. Computers are replaced at five years or through break/fix and must be returned to IT, with surplusing requiring IT approval. Routine peripheral replacements for staff are not provided, while classrooms and labs are supported for wear and tear. Departments may request peripheral replacements using their own funds through a hardware service request.