Search2 Results

Multi-Factor Authentication (MFA) adds an extra layer of security to your account by requiring a second form of verification in addition to your password. Setting up an MFA option in Okta helps protect your account from unauthorized access.

For MFA related tickets and calls, there are a number of items that can be checked before escalating a ticket to IT - Desktop Support. This article outlines some of the basic troubleshooting steps that ITSD should check before this escalation.