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This article is a general guide for setting up your Phone Service in the Webex Application.

This Knowledge Base article will provide guidance for providing the required information to troubleshoot and resolve a Webex Application crash.

The status for Phone Service in the Webex Application shows disconnected, and “We're having a problem connecting to your phone service. Can't connect to your phone service,” with links to “Reconnect” and “Switch to softphone service.”