What Is It?
ACC employees can checkout various technologies from Academic Technology for short-term use. Available technologies include iPads, calculators, webcams, microphones, etc.
All requests for laptop computers should be directed to IT/TSS.
Learn more about Device & A/V Checkout here.
Who Is Eligible to Use It?
All employees
Where Can I Get It?
Click the "Submit Request" button on this page
How Do I Use It?
Submit your request, and someone from Academic Technology will be in touch to assist you.
How Much Does It Cost?
There is no fee associated with this service.
Service Level Agreement (SLA)
Response and resolution times are based on operational hours (Monday through Friday from 9:00AM to 5:00PM).
| Request SLA |
|
| Response Time |
6 business hours |
| Resolution Time |
Within 7 business days, 85% of the time |
Please Note: Response Time is measured from ticket submission date/time until the ticket is moved to an 'In Process' status. Resolution Time is measured from ticket submission date/time until the ticket is completed/resolved. A ticket in an 'On Hold' status (e.g. IT is waiting for additional information from the requester) does not count toward the Resolution Time.