What Is It?
Departments can request payroll reports for their cost centers
Who Is Eligible to Use It?
Managers
Where Can I Get It?
Click the "Submit Request" button on this page.
How Do I Use It?
Submit your request, and a Payroll Specialist will be in touch to assist you.
Service Level Agreement (SLA)
Response and resolution times are based on operational hours (Monday through Friday from 9:00AM to 5:00PM).
| Request SLA |
|
| Response Time |
6 business hours |
| Resolution Time |
Within 7 business days, 85% of the time |
Please Note: Response Time is measured from ticket submission date/time until the ticket is moved to an 'In Process' status. Resolution Time is measured from ticket submission date/time until the ticket is completed/resolved. A ticket in an 'On Hold' status (e.g. IT is waiting for additional information from the requester) does not count toward the Resolution Time.