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WxCC Agent Desktop: Real-Time Statistics Fails to Populate
WxCC Agent/Supervisor Desktop fails to display Real-Time statistics (and may show an error message “failed to load” or “failed to connect”) on the Agent Performance Statistics tab.
WxCC Agent Desktop: Login Using The Desktop (WebRTC) Station Credentials
This article provides information and instructions for signing in and using WebRTC (Desktop) for the WxCC Agent/Supervisor Desktop.
WxCC Agent Desktop: Ringing With No Contact Presented
Solution for "ghost" ringing in the WxCC Agent/Supervisor Desktop.