What Is It?
Use this form to request access, reporting, data integration, consultation, enhancement or changes to the following tools:
- Awards (Teaching Excellence, Leadership Awards) - Nominations, Voting and Awarding Teaching Excellence, Leadership, and Daisy Awards
- eStaffing
- Class Rosters; Grade submission; Attendance Certification
- Instructor Initiated Withdrawal
- Faculty Summary Evaluations - tool to provide a centralized location for the Faculty evaluation from several sources providing one workflow for approval.
- Continuing Education Course Request form
- Lighthouse
- Substitutions and Waivers
- TestACCess - Testing Center Exam Management
Who Is Eligible to Use It?
Faculty
Where Can I Get It?
Click the "Submit Request" button on this page.
How Do I Use It?
Request the service through this page and you will be contacted with further instructions and a link to the Tutorial Guides.
Service Level Agreement (SLA)
Response and resolution times are based on operational hours (Monday through Friday from 9:00AM to 5:00PM).
| Request SLA |
|
| Response Time |
6 business hours |
| Resolution Time |
Within 7 business days, 85% of the time |
Please Note: Response Time is measured from ticket submission date/time until the ticket is moved to an 'In Process' status. Resolution Time is measured from ticket submission date/time until the ticket is completed/resolved. A ticket in an 'On Hold' status (e.g. IT is waiting for additional information from the requester) does not count toward the Resolution Time.