Administrative and Business Systems

Including Workday, Colleague, Onboarding, Offboarding, other budget support, and more

Categories (1)

Records and Information Management

Enterprise Content Management, ACC Archive, Balcones Shred, and Records & Retention requests

Services (10)

Report Something is Broken

Report an incident to our team

Workday Platform

Assistance for resolving issues, answering questions, granting access, and optimizing your Workday experience, including HCM, Finance, and Payroll.

Colleague

Support for Ellucian Colleague, Self Service, TouchNet, CampusLogic, and other connected products.

ERP Database/DBA Request

Support with maintaining, troubleshooting, and optimizing Colleague's Unidata-based database and associated ETL processes (Welland ETL and ODS).

Salesforce

Austin Community College uses Salesforce to streamline several student-related processes, from initial recruitment and enrollment to supporting students in their academic careers. The system helps manage applications, internships, and student support while also facilitating programs for high school students and those transferring to Texas State University.

Workday Adaptive Planning (Budgeting)

Support and issue resolution for Workday Adaptive Planning, including assistance with access and integrations, as well as referrals to ACC's budget manager.

Budget & Funding

Budget and Funding support including Cost Center management, budget amendments, invoicing, forecasting, and more.

Faculty Portal

Request support for tools linked from our faculty portal including awards, evaluations, interpreter scheduling, and more.

Human Resource Tools

Request access and support for tools supporting HR systems, including benefits, Employee Emergency Fund, and more.

Staff Portal

Request support for tools linked from our Staff portal, including meeting minutes, grant time and effort, and more