Popular Services
This form should be used only for TeamDynamix environment issues, configuration requests, enhancements, or platform-related support.
Please do not submit general IT or other service requests through this form, as they may be delayed or redirected to the appropriate support team.
Request access, support, or training for commonly requested software and applications
Support for laptops, desktops, mobile devices, and related peripherals, including operating system and end point management systems.
Gmail, Calendar, Drive, Docs, Meet and other Google services for students and staff
Support for Ellucian Colleague, Self Service, TouchNet, CampusLogic, and other connected products.
Initiate onboarding for new hires to create their user account and request hardware
Specialized hardware requests and consults, end-of-life hardware replacement, quotes, and other hardware questions. Be sure to have your Asset tag # ready as we will need you to enter the information in the ticket submission.
ACC's web-based virtual learning environment and learning management system
Word, Excel, PowerPoint, Outlook, Teams, and other Microsoft tools
Requests for Data sets, Reports, Run Standard Report for Domo
Complete New Technology Request (including hardware and software) for technology based solutions. [Requests for renewals, additions, additional licenses, term extensions, or payments via PCard are not new technology requests.]
Request system support for our room booking software (Ad Astra). Not for reservation requests.
Austin Community College uses Salesforce to streamline several student-related processes, from initial recruitment and enrollment to supporting students in their academic careers. The system helps manage applications, internships, and student support while also facilitating programs for high school students and those transferring to Texas State University.
Website creation, maintenance, and analytics; User Accounts, Vanity URLs
Assistance for resolving issues, answering questions, granting access, and optimizing your Workday experience, including HCM, Finance, and Payroll.
Requests related to positions, interim assignments, transfers, or org structure changes.
Request help with Workday processes or HR data.
Recruiting and Hiring guidance and resources for managers
Request employee-specific HR consultation or support.
Get directions for submitting maintenance and other requests to our Buildings & Facilities teams.