IT Professional Services

Support for services provided by IT to the rest of the organization, including Technology Requests, ITSM, Call Center, and AI services

Services (9)

Report Something is Broken

Report an incident to our team

AI (Artificial Intelligence) Resources

Governance and guidance around AI tools around campus

Architecture Advisory Services

Request advisory support from the Architecture team

Contact Center Management

Browser-based application/user-interface for Webex Contact Center (Supervisor-level interface is Supervisor Desktop).

Employee Onboarding

Initiate onboarding for new hires to create their user account and request hardware

ITBO - IT Funded Vendor Contracts

ITBO Request - IT funded contracts with external vendors

New Technology Request

Complete New Technology Request (including hardware and software) for technology based solutions. [Requests for renewals, additions, additional licenses, term extensions, or payments via PCard are not new technology requests.]

Open Records Request

Request access to official records for legal or public information needs.

TeamDynamix

Request changes or enhancements, new department integration, reporting, and more