My Recently Visited Services
Request or submit the Sick Leave Pool questionnaire, or general Sick Leave questions.
General Records Questions
Request support for tools linked from our faculty portal including awards, evaluations, interpreter scheduling, and more.
Recruiting and Hiring guidance and resources for managers
Request access to official records for legal or public information needs.
ACC employees can checkout various technologies from Academic Technology for short-term use.
Initiate onboarding for new hires to create their user account and request hardware
Governance and guidance around AI tools around campus
ACC faculty and staff can receive support on using Panopto as ACC's official video hosting/streaming platform.
Submit incident for virus, phishing, or other information security issues
Request access, support, or training for commonly requested software and applications
Gmail, Calendar, Drive, Docs, Meet and other Google services for students and staff
Austin Community College uses Salesforce to streamline several student-related processes, from initial recruitment and enrollment to supporting students in their academic careers. The system helps manage applications, internships, and student support while also facilitating programs for high school students and those transferring to Texas State University.
Access Photoshop, Illustrator, Acrobat Pro, and other Adobe creative apps
ACC's web-based virtual learning environment and learning management system
Data Center server management and support offerings including server configuration changes and monitoring
Data integrations, New Integrations into the DH/DW from Source Platforms, DH/DW Tables, Internal and External data files, Curated Data Dumps, Third Party API Integration, ER/Studio Data Architect, ETL Tool.
This form should be used only for TeamDynamix environment issues, configuration requests, enhancements, or platform-related support.
Please do not submit general IT or other service requests through this form, as they may be delayed or redirected to the appropriate support team.
Assistance for resolving issues, answering questions, granting access, and optimizing your Workday experience, including HCM, Finance, and Payroll.
Specialized hardware requests and consults, end-of-life hardware replacement, quotes, and other hardware questions. Be sure to have your Asset tag # ready as we will need you to enter the information in the ticket submission.