How to Reset Your Okta/EID Password

This article provides instructions for changing your ACC eID/Okta password through the Okta sign-in page. 

Overview

This article provides step-by-step instructions for updating your ACC EID/Okta password and signing back in with your new credentials.

How to Reset Your Okta/eID Password

1. Go to the Okta Sign-in Page

  • Navigate to the Okta sign-in URL: austincc.okta.com
  • Sign in to your Okta account with your ACC EID and password.

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2. Click on your name at the top-right-hand corner, and select "Account settings."

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3. Click "Edit Profile" and go through MFA prompts as requested.

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4. Change your ACC EID/Okta Password in the "Change LDAP Password" box, then click on "Change Password."

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5. Sign in.

  • Return to the Okta sign-in page.
  • Log in with your ACC EID and new password.

Need Help?

Need additional information or assistance? Get support by submitting a ticket via the TDX portal.