Equipment Returns, Offboarding & Backfills

Equipment Returns, Offboarding & Backfills

Overview

This article describes what to do with IT equipment when an employee or contractor leaves and how equipment is reused for backfills.

Issue: Unreturned equipment and confusion about peripherals can lead to security risks and unnecessary costs.

Equipment Returns, Offboarding & Backfills

Troubleshooting / Guidance

When Someone Leaves ACC

  • The supervisor or ACC POC must submit a Hardware Request to return the computer to IT.

  • IT will:

    • Re-image the device

    • Prepare it for reuse

Backfill Rules

  • Departments keep IT-issued peripherals (monitor, mouse, keyboard, dock) for the backfill.

  • New peripherals are not purchased for backfill positions.

Important Rules

  • Supervisors and vendors may not keep ACC-issued computers after a position is vacated.

  • If equipment is not returned, the department or vendor is responsible for replacement costs.

Additional Information

Need additional information or assistance? Get support by submitting a ticket via the TDX portal.

 
Print Article