Equipment Returns, Offboarding & Backfills
Overview
This article describes what to do with IT equipment when an employee or contractor leaves and how equipment is reused for backfills.
Issue: Unreturned equipment and confusion about peripherals can lead to security risks and unnecessary costs.
Equipment Returns, Offboarding & Backfills
Troubleshooting / Guidance
When Someone Leaves ACC
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The supervisor or ACC POC must submit an "I need something” TDX ticket to return the computer to IT.
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The device is re-imaged and prepared for reuse.
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Peripherals stay with the department for the backfill.
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New peripherals are not purchased for backfills.
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ACC-issued computers must not be kept after a position is vacated.
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If equipment is not returned, the department or vendor is responsible for replacement costs.
Backfill Rules
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Departments keep IT-issued peripherals (monitor, mouse, keyboard, dock) for the backfill.
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New peripherals are not purchased for backfill positions.
Important Rules
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Supervisors and vendors may not keep ACC-issued computers after a position is vacated.
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If equipment is not returned, the department or vendor is responsible for replacement costs.
Additional Information
Need additional information or assistance? Get support by submitting a ticket via the TDX portal.