 Software and Applications

This article provides instructions for accessing the archived Mojo Tickets.

BitLocker is a built-in security feature in Microsoft Windows that encrypts your computer’s drive to protect your files from unauthorized access if the device is lost, stolen, or tampered with. It helps keep your data secure by requiring authentication, such as your password, PIN, or a recovery key, before the drive can be unlocked.

Support for the eStaffing adjunct faculty staffing system used by adjuncts, deans, department chairs and support staff

Scheduled Tickets can be configured to automatically create tickets for routine work items. This will allow technicians to easily track common work items, such as routine maintenance activities. Creating scheduled tickets requires both a "Ticket Template" and a "Scheduled Ticket" to be created in order to function.

This article will help ACC Faculty and Staff to create a Microsoft account using their ACC e-mail and access Microsoft Office 365.

Multi-Factor Authentication (MFA) adds an extra layer of security to your account by requiring a second form of verification in addition to your password. Setting up an MFA option in Okta helps protect your account from unauthorized access.

Every ACC-provided Mac comes with a special app called Self Service. Think of it as a private App Store where you can safely install software and system updates without needing an administrator password. One of the best ways to use it is for updating your macOS version. By using Self Service, you can handle the update yourself whenever it's most convenient for you—no need to call the Help Desk or wait for a technician to help.

A single browser session can be signed into only one Okta account at a time.