This article provides step-by-step guidance to enable and troubleshoot microphone access in Cisco Webex Contact Center by checking browser, operating system, and Webex settings.
This Knowledge Base article will provide guidance for providing the required information to troubleshoot and resolve a Webex Application crash.
This article is a general guide for setting up your Phone Service in the Webex Application.
The status for Phone Service in the Webex Application shows disconnected, and “We're having a problem connecting to your phone service. Can't connect to your phone service,” with links to “Reconnect” and “Switch to softphone service.”