Communication and Collaboration

Articles related to Phones, Web Conferencing, and Web Services

Articles (5)

Cisco Webex Contact Center (CC) – Enable Microphone Permissions.

This article provides step-by-step guidance to enable and troubleshoot microphone access in Cisco Webex Contact Center by checking browser, operating system, and Webex settings.

How to Search the ACC Employee Directory in Workday

The ACC Employee Directory in Workday allows employees to quickly locate a colleague's contact information, including their email address, phone number, office location, job title, and supervisor, by following the steps outlined in this article.

Webex Application Crashed

This Knowledge Base article will provide guidance for providing the required information to troubleshoot and resolve a Webex Application crash.

Webex Phone Service

This article is a general guide for setting up your Phone Service in the Webex Application.

Webex Phone Service Fails to Connect

The status for Phone Service in the Webex Application shows disconnected, and “We're having a problem connecting to your phone service. Can't connect to your phone service,” with links to “Reconnect” and “Switch to softphone service.”