Knowledge Base

Categories (11)

Administrative and Business Systems

Articles related to Workday, Colleague, Onboarding, Offboarding, other budget support, and more
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Buildings & Facilities

Articles related to Electronic Safety & Security Systems, Access Equipment, and Badges
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Communication and Collaboration

Articles related to Phones, Web Conferencing, and Web Services
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Computer, Device, and Printing Support

Articles related to Computer, Device and Printing Support.
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Information Security

Articles related to information security.
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IT Professional Services

Articles relating to Technology Requests, ITSM, and Call Center services
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Software and Applications

Articles related to specific software and applications.
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Wi-Fi and Network

Articles related to connections to the network (wireless and wired).
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Server and Storage Management

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Human Resources & Payroll

Articles from our Human Resources & Payroll teams
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Teaching & Learning

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Articles (3)

“Something is Broken” vs “I Need Something” -Which do I submit?

Submit a "Something is Broken" ticket if your work has been interrupted. Otherwise, submit a service request via "I Need Something".

Get Help: Submitting "Something is Broken" Ticket

Submitting "Something is Broken" Ticket

Submitting "I Need Something" Ticket