IT Professional Services

Articles relating to Technology Requests, ITSM, and Call Center services

Articles (5)

Data Integration Requests

How to article for submitting a request to the Data Hub and Integrations team

How to Submit a Ticket in TeamDynamix

Learn the basics of submitting tickets in TeamDynamix

WxCC Agent Desktop: Login Using The Desktop (WebRTC) Station Credentials

This article provides information and instructions for signing in and using WebRTC (Desktop) for the WxCC Agent/Supervisor Desktop.

WxCC Agent Desktop: Real-Time Statistics Fails to Populate

WxCC Agent/Supervisor Desktop fails to display Real-Time statistics (and may show an error message “failed to load” or “failed to connect”) on the Agent Performance Statistics tab.